Frame & Fabric

1. Information We Collect

When you visit our workshop online or contact us regarding upholstery and furniture restoration services, we may collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, and details about the furniture pieces you wish to have restored.

We also automatically collect standard technical information when you navigate our website, such as browser type, device information, and browsing patterns, to help us improve the digital experience for our customers.

2. How We Use Your Information

The information collected is strictly used to facilitate our restoration services and manage our business relationship with you. Specifically, we use this data to:

  • Provide accurate quotes for upholstery, frame repair, and fabric replacement projects.
  • Communicate updates regarding the status of your furniture while it is in our workshop.
  • Process payments and manage invoicing safely and securely.
  • Improve the quality, presentation, and relevance of our workshop services.

3. Data Protection & Sharing

We respect the privacy of your personal details. Frame & Fabric does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification regarding visitors and users with our trusted business partners.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site.